Terms & Conditions

Thank you for shopping with Carmarthen Camera Centre. By ordering a product with us, you accept the these Terms & Conditions. Carmarthen Camera Centre reserves the right to change these terms and conditions. You should check regularly these Terms and Conditions before ordering. This does not affect your statutory rights.

Product Specifications and Suitability

We do our best to ensure that you will receive the correct order. Sometimes, however, mistakes are made and Carmarthen Camera Centre can not be held responsible for the accuracy or otherwise of any advice given regarding the repair of any appliance. If you do receive the incorrect parts we will of course do our very best to rectify the situation.

Availability / Estimated Delivery Times

We do our very best to ensure that all our orders are available and dispatched the same day or within 3 days. Sometimes a delay may occur, perhaps the products you require are out of stock. If this is the case we will inform you immediately. Sometimes we may have to cancel your order because the part that you wanted is obsolete and no longer available. When this is so we will let you know straight away and offer you an alternative if one is available. When you have ordered several products, all the parts that are in stock will be dispatched immediately and any part which is out of stock will be sent separately. You will not be charged for delivery in this case.

Payment

Payment over the Internet can be made by Visa, Visa Delta, Master card, Switch or Solo cards via Pay pal. Alternatively, you can pay by cheque or postal order. Please note that if you choose to pay by cheque, your order will not be dispatched until the cheque has been cleared. If you choose to pay by postal order, your order will be dispatched upon receipt of payment. All prices are quoted in pounds sterling (?) and include VAT at 20%. It may be necessary to adjust the prices in the event of an increase in VAT rates, or as a result of an international price increase. Customers are entitled to a full refund if this is not acceptable.

Due to the nature of the clearing system, your credit card payment WILL be taken at the point of ordering. If a problem in supply should occur we will, of course, be happy to make a refund as appropriate.

Delivery

Most items will be delivered using Royal Mail but some expensive, bulky and/or fragile products will be shipped via special delivery or Parcel force. In the unlikely event that you have not received all or part of your order within the estimated delivery time and have not been contacted by us regarding a delay to your order please contact our customer services department, quoting your order number.

Cancellations & Returns

Orders may be cancelled at any time before they are despatched for a full refund.

The Customer will be responsible for the cost of returning items, unless agreed otherwise beforehand. Goods returned as unwanted must be returned to us in perfect condition with all applicable packaging intact and any returns over 14 days or those that show signs of use will incur a 15% re-stocking fee.

Questions?

If you have any questions about our Terms and Conditions, please contact us and we will be happy to assist.


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